Southern Dermatology and Skin Cancer Center at 4201 Lake Boone Trail #200, Raleigh, North Carolina.

One of the most unpleasant medical experiences that I have had in a LONG time was performed at Southern Dermatology. My 1st visit about a month ago was to get a diagnosis of what these 2 large bumps were in the back of my head. I was examined by Dr. Laura Briley and told they were cysts, I was given a few options as treatment and I chose to have cortisone injections. I was prescribed antibiotics & advised to return in 1 month if the problem persists. The problem still persists after the meds and a month later. I saw Dr. Briley for a second appointment , on 10/ 17 explaining that there was not much improvement and that the largest cyst was sore and tender to the touch.
We both agreed that it would be beneficial for me to have the cores removed. Before the actual procedure I thought the outside area would be numbed ( NOT ) I was stuck with a needle over and over and pressure applied , causing excruciating pain. So much pain that I had to stop the procedure. Her apologies and invitation to return fell on deaf ears, especially after such a painful ordeal ! The painful cyst was covered with vaseline , a second round of antibiotics prescribed and I was sent on my way. But not before paying my copay. I don't know if this is the norm for this type of procedure but if it is, something needs to change. It was like having a tooth pulled without any numbing medicine. This was an HORRIBLE, PAINFUL experience !!!!!
NO ONE could have endured this type of pain !
We go to our physicians to have our issues addressed, not have new ones created. Needless to say I will never be returning !
I've had all the torture that I can handle for a long long time !!