Clothes Mentor at 5911 Poyner Village Parkway, Raleigh, North Carolina.

I went into this business for the very first time today. Had done some research and read a few reviews about the business itself and the customer interactions. Some reviews were good and some were quite bad. Not knowing what to expect, I decided to go today. I went in without my items just to scope things out and get a feel for the staff. I was greeted immediately upon entering. I went to the counter where I met Natalie. She explained to me the selling process and encouraged me with a smile I might add, to bring in my items. I brought in the items as she further explained the determination for pricing. I'm not sure who worked in this store on previous customer visits but Natalie was awesome! She was my first impression and last impression of this business and I am so impressed at her attitude, her kindness, and how she made me so comfortable with my first visit there. She was so kind and easy to speak with! She was full of smiles and overall friendliness. I could not have asked for a better shopping experience! Because of Natalie and the neatness of the store, I will definitely be back! She made my experience great! (The other young lady there with glasses was just as friendly) Thank you Natalie!